As a manager, you will undoubtedly deal with conflict. And as you look around to figure out who will keep the peace, you might be realizing that person is now you. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and strategies discussed throughout the course.
, Human Resource Management
3 HR Credits
If you're a manager or supervisor, you have probably been faced with a difficult conversation with a direct report. Not only do these conversations require sensitivity, delicacy, and in all likelihood, confidentiality, but how the conversation is han
, Human Resource Management
1.50 HR Credits
Conflict is inevitable in every workplace environment but can typically be resolved with strong leadership and interpersonal communication skills.
, Human Resource Management
3 HR Credits
Many have speculated that the era of the traditional office is now over. As organizations adjusted to remote work during the COVID-19 pandemic, employees and business leaders witnessed the unique advantages of remote work, including greater flexibili
