Every organization encounters the occasional conflict. When dealt with effectively, it can make an organization stronger and more resilient. When left unchecked, it can affect the well-being of employees and the success of an organization. This course provides an overview of the benefits of conflict resolution. We discuss the role of HR in handling disputes and describe some common sources of workplace conflict. You will learn to identify different conflict styles along with strategies and best practices for responding to workplace conflict. We also discuss how to identify and respond to dangerous situations. Finally, you'll learn about organizational policies and legal considerations for handling conflict.
, Human Resource Management
2 HR Credits
The Human Resources department of an organization manages its people, which makes it key to organization success. This course will address the leadership aspects of HR: devising and implementing strategic planning and upholding an organization's core
, Human Resource Management
2 HR Credits
In this course, you will explore the various types of HR communications and communication channels, study the elements of effective communication, and consider strategies for building your communication skills.
, Human Resource Management
3 HR Credits
HR professionals play a key role in ensuring that employment laws are implemented fairly and consistently across their organization, and they help the organization stay in compliance with required laws.
, Human Resource Management
3 HR Credits
The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions.
, Human Resource Management
8 HR Credits
What HR Skills can help you, as an HR professional, work in an impactful way with your HR Team and managers in your organization? The Certificate in HR Skills focuses on 4 key areas - Coaching, Communication and HR, Progressive Discipline, and SMART
