PM Primer: Cognitive Ability and Decisiveness
, Project Management
2 HR Credits
This online course focuses on those critical thinking, decision-making, and cognitive skills vital to effective project management.
Course Description:
This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.
What You’ll Learn:
- Identify the stages of conflict
- Recognize the structural differences that can cause conflict
- Distinguish between different conflict types and apply strategies to resolve them
- Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
- Compare different negotiation styles and describe when each should be used
- Demonstrate how power and BATNA can be used as tools during negotiations
Related Courses:
HR Skills: Conflict Resolution
, Human Resource Management
2 HR Credits
Every organization encounters the occasional conflict. When dealt with effectively, it can make an organization stronger and more resilient.
Handling Workplace Conflict
, Human Resource Management
6 HR Credits
As a manager, you will undoubtedly deal with conflict. And as you look around to figure out who will keep the peace, you might be realizing that person is now you.
Certificate in Managing Change and Resolving Conflict
, Human Resource Management
4 Business and 28 HR Credits
Leaders and managers are often called upon to deal with the challenging impacts of change, to work through disputes with partners and customers, and to resolve conflict within the organization.